Establishing a loyal customer base for an eCommerce business is extremely profitable. Given the low margins that many stores operate at, repeat customers help improve the ROI of your business. Social media channels like Facebook and Instagram not only help businesses reach out to their niche audience, they are also great platforms to build a brand that can translate into off-channel sales. Here is a simple how-to guide to help you achieve this.
Stand out from the crowd
Investing in creating a brand identity may seem like a frivolous expense in the early days. However, they are great assets to have on social media. Your followers on platforms like Facebook view your posts alongside posts made by other brands and people. In the absence of a strong brand identity, your content may fail to stand out.
Use brand colors that is unique and showcase your logos prominently. This improves engagement among followers. Not only does that help with direct sales, it also plays a role in another critical aspect of social media marketing. Websites like Facebook and Instagram tweak the visibility of a post based on engagement. Your brand identity may thus influence better reach among your social media followers.
Pick the right eCommerce platform
There are a number of different factors you look at while choosing an eCommerce platform. One of the factors must be to pick a tool that integrates well with third party plugins and services. Alternately, you should go with a provider who has a generous database of plugins and add-ons in their app marketplace.
In doing so, you may be in a position to pick a platform that seamlessly integrates with social media – including the ability to manage a Facebook Store or promote your products on your Instagram timeline. This contributes to higher visibility and consequently, better branding.
Deploy the right add-on tools
There are tons of social media tools targeted at startups that can help an eCommerce business with improving their social media visibility. There are tools like Facebook’s “Watch Party” that lets Groups watch videos simultaneously. FBStart is a global program that helps startups build and grow their business while EmbedReviews is a tool that lets you easily embed reviews on your Facebook Page. Invest your time on the right tools that can help you improve social media visibility and build a brand.
Invest in building viral traction
Securing shares and likes on your social media posts may be relatively easy once you have a large following on these channels. However, if you are an eCommerce store that is just starting out, gaining social media visibility may be challenging. In such cases, make use of viral marketing tools like ViralContentBee to earn likes and shares on your social media posts from trusted peers. This way, you build a following on your Pages that can build momentum and brand equity over the long-term.
ECommerce is a challenging industry as it is and building a brand amid cut-throat competition can be painful. However, with the strategies outlined here, you should be in a position to improve visibility and exposure to your business that increases brand equity on social media channels.